terms & conditions
govern your use of our website
Welcome to Checkalot. By accessing or using our website, you agree to these Terms.
Last Updated: July 2026
Welcome to Checkalot. These Terms & Conditions govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to these Terms.
1. About Checkalot
Checkalot is an online retailer offering a curated range of home, lifestyle, pet, fitness, outdoor and everyday products throughout South Africa.
We aim to provide quality products, secure shopping and exceptional customer service.
2. Acceptance of Terms
By using our website you confirm that you:
- Are at least 18 years of age or have permission from a parent or guardian.
- Agree to these Terms & Conditions.
- Will use this website lawfully.
3. Products
We make every effort to ensure product descriptions, photographs, colours and specifications are accurate.
Please note:
- Colours may vary between screens and devices.
- Product dimensions are approximate.
- Availability is subject to stock.
Checkalot reserves the right to discontinue or replace products without prior notice.
4. Pricing
All prices displayed are in South African Rand (ZAR).
Prices include VAT where applicable unless stated otherwise.
While we strive for pricing accuracy, errors may occasionally occur. Should an incorrect price be displayed, we reserve the right to cancel or amend the order before dispatch.
5. Orders
Placing an order does not automatically constitute acceptance.
Orders are accepted once payment has been successfully processed and your order has been confirmed.
We reserve the right to:
- Decline any order.
- Limit purchase quantities.
- Cancel fraudulent or suspicious transactions.
6. Payments
Payments are securely processed by trusted third-party payment providers.
Checkalot does not store your complete payment card details.
Available payment methods are displayed during checkout.
7. Shipping & Delivery
Delivery times may vary depending on product availability and delivery location.
Estimated delivery times are provided as guidance only and may occasionally be affected by circumstances outside our control.
Please refer to our Shipping & Returns page for complete delivery information.
8. Returns & Refunds
Returns and refunds are handled according to our Returns Policy.
- Products should generally be returned unused.
- Items should be returned in their original packaging.
- Certain products may not qualify for return due to hygiene or safety reasons.
Please visit our Shipping & Returns page for further information.
9. Product Availability
All products are subject to availability.
Should an item become unavailable after purchase, we may:
- Offer a suitable alternative.
- Delay dispatch.
- Issue a full refund.
10. Promotions
Promotional offers:
- Cannot be exchanged for cash.
- May have expiry dates.
- Cannot be combined unless otherwise stated.
Promotions may be amended or withdrawn without notice.
11. User Accounts
If you create an account, you are responsible for:
- Keeping your login details secure.
- Maintaining accurate account information.
- All activity occurring under your account.
12. Intellectual Property
All website content including logos, graphics, text, icons, product photography, product descriptions and website design remains the property of Checkalot or its licensors.
No content may be copied, reproduced, distributed or modified without prior written permission.
13. Limitation of Liability
To the maximum extent permitted by South African law, Checkalot shall not be liable for indirect, incidental or consequential damages arising from:
- Use of this website.
- Product availability.
- Delivery delays.
- Technical interruptions.
Nothing contained in these Terms excludes rights available under applicable consumer protection legislation.
14. Website Availability
While we strive to keep our website available at all times, uninterrupted access cannot be guaranteed.
Maintenance, upgrades or technical issues may temporarily affect availability.
15. Privacy
Your personal information is processed in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).
16. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.
17. Changes to These Terms
Checkalot reserves the right to amend or update these Terms & Conditions at any time.
Updated versions become effective immediately upon publication on this website.
18. Your Consumer Rights
Nothing contained in these Terms & Conditions limits or excludes any rights afforded to consumers under the Consumer Protection Act, 2008 (CPA), the Electronic Communications and Transactions Act (ECTA), POPIA or any other applicable South African legislation.
19. Contact Us
If you have any questions regarding these Terms & Conditions, our products or your order, please contact our customer support team via our Contact Us page. We’re always happy to assist.
Need Help?
Our friendly support team is here with any questions about shipping, returns or your order.
our promise to you
Fast delivery
Quick delivery across South Africa.
easy returns
Hassle-free returns within 7 days.
secure checkout
Safe & secure payments you can trust.
Customer Support
We're here to help, whenever you need.